Privacy Policy

This Privacy Policy explains how Vanguard Group ("Vanguard", "we", "us") collects, uses, shares and protects your personal data when you use our website and applications, in accordance with the Brazilian General Data Protection Law (LGPD — Law No. 13.709/2018).

Who we are

The controller of your personal data is VANGUARD GROUP LTDA (CNPJ 63.373.434/0001-57), with registered address at Rua José Maria Resende, 728 — Loja 4, Centro, São Sebastião da Vargem Alegre — MG, CEP 36.793-000, Brazil. You can reach our data team at support@vanguardgroup.store.

1. Information we collect

We collect information that you provide directly and information generated through your use of our services:

• Account data: name, email address and credentials used to create and access your account.
• Profile and plan data: preferences, goals and information you provide to personalize your plan.
• Transaction data: purchase history and billing details. Card data is processed by our payment provider and is never stored on our servers.
• Usage data: device, browser, IP address, pages viewed and interactions, collected through cookies and similar technologies.

2. How we use your information

• To provide, maintain and personalize our services and plans;
• To process payments and manage subscriptions;
• To communicate with you about your account, updates and support;
• To improve our products, ensure security and prevent fraud;
• To comply with legal and regulatory obligations.

3. Legal bases for processing

We process personal data based on your consent, the performance of a contract, our legitimate interests and compliance with legal obligations, as applicable in your jurisdiction.

4. Sharing of information

We do not sell your personal data. We may share data with trusted service providers who act on our behalf — including payment processors, hosting and analytics providers — under appropriate confidentiality and data-protection agreements, and with authorities when required by law.

5. International transfers

As we operate in more than 20 countries, your data may be processed in countries other than your own. When this occurs, we adopt safeguards consistent with applicable data-protection laws.

6. Data retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes and enforce our agreements.

7. Your rights

• Access, correct or delete your personal data;
• Withdraw consent at any time;
• Object to or restrict certain processing;
• Request portability of your information.

To exercise these rights, contact us at support@vanguardgroup.store.

8. Cookies

We use cookies and similar technologies to operate the site, remember preferences and measure performance. You can manage cookies through your browser settings.

9. Security

We implement technical and organizational measures designed to protect your data, including encryption in transit and access controls. See our Payments & Security page for details.

10. Changes to this Policy

We may update this Policy from time to time. The "Last updated" date above reflects the latest revision.

11. Contact

Questions about this Privacy Policy can be sent to support@vanguardgroup.store or through our Contact page.